David Bingham
Well, I have this customer to whom we sold a full conservatory build package on interest free credit with £1200 deposit paid. We've completed all the base work (around £6000 worth) and it has now emerged that their finance facility was declined, it just slipped through the net unfortunately. We received a solicitors letter demanding that we simply accept the deposit in full and final settlement as apparently, the customer has no money. We offered to honour the credit terms ourselves but the customer is having none of it. She has obviously seen an opportunity to obtain a nice little freebie here and I expect driving past her house one day only to see a nice shiny new conservatory sitting on our free base, purchased from someone else. It's not the money that bothers me, it's the fact that she thinks she has outsmarted us which is annoying, Should we repossess our base? (2 days ago)
Location: mansfield, nottinghamshire
